Barista

Key Responsibilities

1. Beverage Preparation:

   • Prepare and serve high-quality coffee, tea, and specialty drinks following company recipes and standards.

   • Operate coffee machines, grinders, and other equipment safely and efficiently.

2. Customer Service:

   • Greet customers with a friendly and positive attitude.

   • Take customer orders, answer questions about menu items, and provide recommendations.

   • Handle customer concerns and resolve complaints promptly.

3. Cash Handling:

   • Operate the point-of-sale system to process transactions accurately.

   • Handle cash, credit card transactions, and tips responsibly.

4. Store Maintenance:

   • Ensure the workspace, counters, and equipment are clean and sanitized.

   • Restock inventory, including coffee beans, syrups, milk, and other supplies.

   • Follow health and safety regulations at all times.

5. Team Collaboration:

   • Work closely with team members to ensure efficient service.

   • Support coworkers during busy periods by multitasking and maintaining organization.

6. Training and Development:

   • Stay updated on coffee trends, brewing methods, and company procedures.

   • Attend training sessions to improve skills and product knowledge.

Qualifications

• Prior experience in a coffee shop or similar environment is preferred but not required.

• Strong interpersonal and communication skills.

• Ability to multitask and work efficiently in a fast-paced setting.

• Basic math skills for handling transactions.

• Flexibility to work various shifts, including weekends and holidays.

Physical Requirements

• Ability to stand for extended periods.

• Capability to lift and carry items up to 25 pounds.

• Dexterity to operate equipment and perform tasks requiring repetitive motion.

This role is ideal for someone who enjoys creating a positive customer experience, has a passion for coffee, and thrives in a team-oriented environment.